Louisburg College

Information Technology

Assistance with printing, Internet & Wi-Fi, door card access, VPN, and signing in to the Campus Portal, email and Canvas.

Having trouble? Jump straight to the fix

Can't get into Canvas

Sign-in & 2-step help

Can't print

Printing quick fixes

Can't get into email

Gmail & 2-Step help

No internet in my room

Wi-Fi troubleshooter

Card won't open a door

Door troubleshooter

A course tool won't load

Browser settings help

Log in to…

Campus Email

Gmail · your @louisburg.edu account

Canvas

Your courses · louisburg.instructure.com

Campus Portal

Student & Faculty Portals · schedule, billing, Financial Aid

Printing

uniFLOW Online

Explore IT

What do you need help with?

Internet & Wi-Fi

Connect & troubleshoot

Campus Email

Gmail & 2-Step

Canvas

Sign in & troubleshoot

Campus Portal

Schedule, billing, aid

Printing

5-step setup

Computer Labs

Find a lab

Policies

Do's & Don'ts

Doors & Card Access

Door won't open?

VPN

Staff, from home

Popular Help

Accounts

Passwords & Sign-In

2-step sign-in for each system, and what to do if you're locked out or get a new phone.

Printing

Print on Campus

One-time uniFLOW setup, register your badge, and print to LC Campus Secure Print.

New Students

Your First-Week Tech Checklist

Password, 2-step sign-in, Canvas, printing, Wi-Fi and anti-virus, in order.

Security

Spot a Phishing Email

Six warning signs, how to report it, and what to do if you already clicked.

Buying a Computer

What Type of Computer to Buy

Recommended Windows and Mac specs, Chromebook limits, student discounts and free Microsoft 365.

New Students

Your First-Week Tech Checklist

Six quick steps to get set up.

1 Sign in to your campus email

Use your @louisburg.edu account. 2-Step Verification is on, so keep your phone handy for the code.

2 Check your 2-step sign-in

Make sure Gmail and Canvas can reach your phone. Got a new phone or number? Tell IT before you get locked out.

3 Log in to Canvas

Find your courses, syllabi and first assignments before your first class. Use Chrome or Firefox; Safari can block some course tools.

4 Set up printing

About 10 minutes, once: uniFLOW, Microsoft Authenticator, your PIN and your badge. Then print from any campus computer or your phone.

5 Get connected

Join LC-WIFI. For the fastest connection in your room, plug into the wall port with your own Ethernet cable.

6 Protect your computer

Keep anti-virus up to date on every computer you connect to campus, and learn the six signs of a phishing email.

Information Technology

IT News

Oct 21, 2026

2-Step Verification Is Now On for All Louisburg Google Accounts

IT has turned on 2-Step Verification for every @louisburg.edu Google account. The next time you sign in to Gmail on a new device, Google will ask for a code sent to your phone. Never share that code with anyone.

Oct 21, 2026

October Is Cybersecurity Awareness Month: Learn to Spot Phishing

Phishing emails are the most common way accounts get stolen. Learn the six warning signs, how to report a suspicious message in Gmail, and what to do if you already clicked.

Oct 1, 2026

Campus Printing Uses uniFLOW Online

Set up once with Microsoft Authenticator, register your badge, then print to LC Campus Secure Print from a computer or your phone.

Oct 1, 2026

Welcome to the New IT Website

Sign-in help, printing steps and troubleshooting, all in one place.

Upcoming Updates

Planned maintenance and system updates. Services may be briefly unavailable.

Thursday, Nov 26 · 11:00 am

Merritt Hall: Network Repair

Temporary repair to the network in Merritt Hall. Wi-Fi and wired connections there may drop for a short time. Other buildings are not affected.

Monday, Nov 30 · 5:00 – 5:15 pm

CAMS Enterprise Update

All CAMS portals, including the Campus Portal, will be unavailable for about 15 minutes. Please finish any registration or billing tasks before 5:00 pm.

Information Technology

How You Sign In

What you need to sign in to each college system. Never share your password with anyone.

SystemStudentsFaculty & Staff
Campus email (Gmail)2-step verification with your phone number2-step verification with your phone number
Canvas2-step verification with your phone number2-step verification with your phone number
Printing (uniFLOW)Microsoft Authenticator, set up onceMicrosoft Authenticator, set up once
Campus computersUsername and passwordDuo

New as of Oct 21, 2026: 2-Step Verification is on

When you sign in to Gmail on a new device, Google asks for a code sent to your phone. Got a new phone or number? Email lcit@louisburg.edu or visit the IT office before you need to sign in.

Never approve a prompt you didn't ask for

Never approve a sign-in prompt or code you didn't ask for. Someone may have your password. Email lcit@louisburg.edu right away.

Cybersecurity Awareness

Spot a Phishing Email

Phishing emails pretend to be someone you trust so you'll click a link, open a file or hand over your password. Most stolen accounts start this way. Look for these six signs.

1 Pressure to act now

“Your account will be closed in 24 hours.” Real college offices rarely threaten or rush you.

2 A sender that doesn't match

Check the full address, not just the name. College mail comes from @louisburg.edu, not look-alikes such as louisburg-edu-support.com.

3 A request for your password or a code

IT will never ask for your password, PIN or a 2-step code by email, text or phone.

4 Links that go somewhere else

On a computer, hover over a link to see the real address before you click. On a phone, press and hold.

5 Unexpected attachments

Invoices, “shared documents” or voicemail files you weren't expecting. Don't open them.

6 Too good to be true

Remote jobs that pay big for little work, gift-card requests, free money or prizes. These target college students often.

What to Do

Not sure? Ask first.

Don't click, reply or open attachments. Forward the email to lcit@louisburg.edu and ask. We'd rather check a hundred safe emails than miss one bad one.

Report it in Gmail

Open the email, click the ⋮ menu next to Reply, choose Report phishing, then delete it.

Already clicked?

Change your password right away, then email lcit@louisburg.edu or visit the IT office. Acting fast stops most of the damage.

Still need a hand?

Tell us what you were doing, any error message, and the room or computer. Students in the residence halls can also ask a Residence Life staff member to contact IT.

Email: lcit@louisburg.edu
Phone: (919) 497-1273 or (919) 497-1272
Visit: IT office, Main Building, Room 107
Hours: Monday – Friday, 8:30 am – 5:00 pm

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