EMPLOYMENT OPPORTUNITIES

Current Openings:

Student Financial Services Collections Specialist

Director of Housing & Residence Life

Office Administrator/Records Manager

Community Director

Campus Police Officer

Employment Information and Opportunities at Louisburg College
Are you a good fit for Louisburg? Read over our vision and mission statements below to see, then explore our current employment opportunities.

Vision
Louisburg College will be the model church-related college that prepares students for life and service.

Mission
Related by faith to The United Methodist Church, Louisburg College is committed to offering a supportive community which nurtures young men and women intellectually, culturally, socially, physically, and spiritually. As a two-year residential institution, we provide a bridge for students to make a successful transition from high school to senior colleges and universities.

Core Values
We approach our mission with integrity.
We respect the dignity of each individual.
We embrace diverse learning styles.
We offer opportunities for all of our students to succeed.
We provide a high quality, accessible education.
We enable and challenge our students to reach their full growth potential.
We value our Christian heritage and foster spiritual growth.

Working at Louisburg College
Louisburg College is an Equal Opportunity Employer and encourages applications of all qualified individuals. It is the policy and practice of the College to provide equal opportunity to all persons. The College does not discriminate against its employees or applicants for employment because of race, color, national origin, age (as defined by the Age Discrimination in Employment Act), religion, sex, disability, veteran's status or sexual orientation. This policy applies to all aspects of the employment relationship including, but not limited to, recruitment, selection, advancement, compensation, benefits, transfer, and termination.

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POSITION TITLE: Student Financial Services Collections Specialist

Summary of Responsibilities:

Reporting to the Controller, the incumbent's key function is responsibility for the day-to-day operations of Student Accounts collection and third-party billing/collection. This position also reports revenues and completes assigned accounting functions according to established policies and procedures and as directed by the Controller, with high interface and collaboration with Student Account Representatives and Financial Aid staff.

Essential Functions:

  • Provide students, parents/guardians with exemplary customer service and assistance regarding delinquent accounts, which includes but is not limited to the following:
    • Oversee and assist in the collection of students' outstanding balances to include counseling students on options available to them, establishing payment plans, etc.
    • Recommend write-offs to the College's Controller and assist in the calculation of the Allowance for Doubtful Accounts.
    • Serves as college-wide resource for questions on deferred payment arrangements. Duties may include set-up, maintenance, tracking and rescission of deferred payment plans.
    • Maintain relationships with outside debt collectors for the referral and collection of past due accounts to be determined by the Controller and Vice President of Financial Services.

    • Compile statistics, prepare reports and surveys and perform unit assessment (to include reporting on success rate of collections efforts).
    • Develop and maintain an inventory of external Collections agencies.
    • Monitor compliance with FERPA and FDCPA as it relates to collections functions.

Secondary Functions:

  • In collaboration with Student Accounts Representatives and Cashier functions, other duties include:
    • Develop and document clear collections policies, procedures and best practices and collaborate with the Controller to develop strategies/metrics to reduce students' receivables.
    • Develop payment plan options available to students and counsel students on such plans.
    • Prepare Accounts Receivable analysis that provides information to improve collections.
    • Ensure the timely and accurate recording of payments received and that the Cashiering operation is performed efficiently and effectively.
    • Understand and oversee effective implementation of policies & procedures in accordance with all U.S. Department of Education, SACUBO, NACUBO and the fair Debt Collections Law to include North Carolina law.
    • Work with Controller, Admissions and Financial Aid in identifying needed policies and procedures.
    • Develop and maintain student accounts' collections procedures manual.
    • Oversee the processing and assist students with inquiries regarding 1098-T tax reports, including correcting student account records; generating duplicate statements; reproducing the 1098-T forms.
    • Performs lead role in providing support in timely and accurate administration and assist in the selection, and specialized training, of staff.

Other Responsibilities:

  • Develop effective professional relations with internal constituents, including Admissions and Financial Aid.
  • Develop a working knowledge and understanding of all other areas of Admissions and Financial Aid.
  • Collaborate with the College's Loan Officer, under the supervision of the Controller, to develop materials and conduct presentations and workshops that educate students on managing finances and dealing with financial responsibility.
  • Assist the Controller with the management of the budget and departmental expenses.
  • Communicates with the College's General Counsel, President and/or Board on sensitive collection matters which require internal legal input.
  • Performs other duties as assigned by the Controller and/or her designee.

Experience and Education:

Minimum:
Associate's Degree (AA) in Accounting or other business related field with at least 3 years' experience in computerized financial office environment with strong customer service, accounts management, collections and accounts receivable management experience.

Preferred:
Bachelor's Degree in Accounting or other business related field with related experience in a Higher Education environment. Familiarity with Bankruptcy Law and process is desired.

Required Knowledge, Skills and Abilities:

  • Excellent managerial, analytical, problem solving skills.
  • Must be proficient in Microsoft Office applications (Excel, Word, Access, PowerPoint) to include email systems.
  • Experience with CAMS, Great Plains or major ERP system.
  • Ability to maintain pleasant, positive, cooperative and high customer service manner and approach at all times.
  • Strong and effective verbal and written communication skills, particularly in the area of delinquent accounts and/or collections.
  • Ability to resolve differences in a transparent, honest, constructive and ethical manner.
  • Ability to organize, prioritize and maintain accurate detailed records.
  • Ability to work effectively and efficiently in an independent manner (or as assigned).
  • Incumbent must be willing to travel overnight for professional development.

Required Work Hours:
This exempt position requires 37.5 hours per week during daytime, evening and weekend hours. Scheduled work hours may change or vary from time-to-time based on institutional need. Occasional weekend and overtime is required as needed.

Application Instructions:
Please submit a resume, cover letter, transcripts (unofficial is acceptable for initial review) and the names and contact information for at least three references (one must be from a current or previous supervisor) to: drobinson@louisburg.edu Position will remain open until filled.

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POSITION TITLE: Director of Housing & Residence Life

DIVISION: Student Life

REPORTS TO: Associate Dean of Students

Position Description:
The Director of Housing and Residence Life is a vital part of a strong Student Life team committed to creating vibrant living and learning environments and helping students achieve their curricular and co-curricular goals. In providing visionary leadership for the residence life program, this position will coordinate all aspects of housing; select, train, and evaluate professional and paraprofessional staff; implement educational resident programming; help administer the campus conduct program; and serve on departmental and college committees. Professional development is expected and supported via funding for professional organization memberships and conferences as well as internal training programs.

Remuneration:
The Director of Housing and Residence Life is a full-time, 12-month, live-off position with a salary range of $38,000-$41,000. Benefits include a comprehensive medical policy and optional participation in a matched retirement plan and optional dental plan.

Specifications/Qualifications:

  • Masters Degree in Higher Education, Student Personnel, or related field required
  • Previous professional residence life/housing and supervisory experience required (minimum 3 years); experience at a small, private institution highly preferred
  • Emergency response to on-campus situations
  • Demonstrated skills in the following areas: supervision, organization, collaboration, crisis management, leadership, teamwork, and assessment
  • Knowledge of student development and leadership development
  • Fluency in current research regarding living/learning communities
  • Ability to effectively communicate the value of housing/residence life to the overall learning enterprise
  • Ability to handle difficult situations
  • Ability to lift 25 pounds
  • Ability to climb multiple flights of stairs

Duties and Responsibilities:

Residence Life
The Director of Housing and Residence Life provides visionary leadership of a residence life program that serves first and second-year traditional students. Tasks include:

  • Establish, implement, and maintain a residence life education model consistent with the Student Life and College mission
  • Develop approprate partnerships with other campus departments that promote student growth
  • Establish positive relationship for residence life staff with Campus Police
  • Establish, monitor, and assess goals for the residence life program
  • Administer the campus conduct program in conjunction with the Associate Dean of Students
  • Manage budgets related to the residence halls
  • Plan/implement 2-3 campus-wide educational programs per year
  • Serve in an on-call rotation with other Community Directors and proactively visit halls and respond to situations as they arise

Housing
The Director of Housing and Residence Life manages all aspects of campus housing. Tasks include:

  • Utilize housing software to make and manage all housing assignments
  • Maintain updates for housing software and educate staff and students on protocols
  • Ensure accuracy of occupancy reports
  • Review, establish, and enforce housing policy and protocol
  • Ensure continuity of hall operations, including maintenance and housekeeping
  • Maintain awareness of the safety features of all residence halls
  • Maintain awareness and understanding of emergency protocols, to include conducting fire drills
  • Manage housing logistics for summer camps/conferencs and SOAR events

Staff Supervision
The Director of Housing and Residence Life directly supervises a professional staff of 3 Community Directors and indirectly supervises a paraprofessional staff of approximately 40 students, including Resident Assistants and Front Desk Attendants. Tasks include:

  • Select, train, advise, motivate and evaluate staff
  • Develop an attitude of cooperation and unity among staff members
  • Create on-call schedules for professional staff
  • Ensure that College policies and procedures for staff are met on a consistent basis
  • Conduct regular group and individual staff meetings and provide constructive performance and professional feedback

Other Duties

  • Serve in an administrative on-call rotation
  • Serve on Residence Life, Student Life, and College committees as assigned
  • Participate in regular professional development opportunities
  • Be a visible, active participant in campus life
  • Assist with the preparation of various manuals, handbooks, and documents
  • Advise the College's commuter organization
  • Be available for weekends, extended days, official College events, and emergencies as needed
  • Perform other duties as assigned

To apply, please send a cover letter, resume, and a minimum of three professional references to: Robin Johannesen, Student Life Office Manager rjohannesen@louisburg.edu.

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POSITION TITLE: Office Administrator/Records Manager

Job Description: Under the direction of the Registrar, the Office Administrator/Records Manager would perform professional and administrative work within the Registrar's Office. Under limited supervision, the Office Administrator/Records Manager would provide customer service as the front-desk representative within the Registrar's Office. The Office Administrator/Records Manager will maintain educational records, train and supervise work-study students, manage appointments for the Registrar and Associate Registrar, screen calls, and process transcript requests.

Specific Requirements:

  • Receive students and visitors.
  • Answer and screen incoming calls.
  • Manage appointments for the Registrar and Associate Registrar.
  • Process all drop/add, class withdrawal, and change of grade forms.
  • Oversee office filing, office supply purchasing, and work-study students' assignments.
  • Process all transcript request and enrollment verification forms.
  • Gain knowledge of curriculum programs, transfer processes, and transcript evaluations.
  • Assist with daily operations related to the Office of the Registrar including, but not limited to: managing all aspects of CAMS Software pertaining to student academic records.
  • Maintain general rules, regulations and policies of the college, and disseminate information to constituencies and community, in accordance with FERPA and other laws.
  • Work with academic departments to support regulatory compliance, assist with articulation agreements and other general advisement services as needed.
  • Assist the Registrar with updating the Registrar's webpage.
  • Represent the Registrar's Office on various campus committees on an as needed basis.
  • Work in cooperation with other offices and individuals across campus.
  • Respond to requests for data from administration, departments and other campus divisions.
  • Coordinate/oversee the office's use of communication management and help coordinate short and long term planning of office function and flow.
  • Maintain oversight of the Office Administrator/Records Manager's office procedural manual.
  • Complete other duties as assigned.

Minimum Qualifications:

  • Associate degree preferred.
  • Computer experience required. Demonstrate proficiency in the following - Microsoft Word and Microsoft Excel.
  • Must possess interpersonal skills.
  • Ability to effectively communicate both verbally and in writing.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Excellent planning, organizational and interpersonal skills.
  • Ability to pay attention to detail and accuracy required.
  • Ability to analyze a variety of administrative problems, to make sound recommendations as to their solutions, and to prepare working procedures.
  • Ability to be sensitive and respond appropriately to the needs and concerns of students, faculty, staff, and the public.
  • Foster and maintain a positive atmosphere to ensure all interactions are handled with the highest level of professionalism and customer service.
  • Ability to work under pressure with a high tolerance for interruptions, and the ability to work with diverse groups of people.
  • Ability to multitask and be team-oriented.
  • Ability to maintain confidentiality for sensitive information.
  • Must be self-motivated with the ability to work independently.
  • Some performance of job duties may require evening hours and occasional weekends.

To apply for the Office Administrator/Records Manger position, please email the following to cziencik@louisburg.edu:

  1. Resume
  2. Cover Letter
  3. Two Reference Letters

We regret that due to the volume of applications received, you may not receive additional contact from the College unless you are selected for an interview. The Office of Human Resources and the Registrar's Office are unable to provide updates to individuals on the status of a particular opening beyond what is provided on-line.

Thank you for your interest in employment opportunities at Louisburg College.

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POSITION TITLE: Community Director (CD)

DIVISION: Student Life

REPORTS TO: Director of Housing and Residence Life

TERM: 12-month, live-in appointment

Position Description:
The Community Director position is critical to the development, maintenance, and success of a residential community comprised of first and second-year students. This position will coordinate and facilitate all aspects of a residential community; select, train, and supervise up to 15 paraprofessional staff; serve as a hearing officer in the campus conduct system; and serve on departmental and college committees. Professional development is expected and supported via funding for professional organization memberships and conferences as well as internal training programs. As a 12-month position, summer assignments will include SOAR (Summer Orientation and Registration), summer camps/conferences, and summer school. This is a two-year appointment with an opportunity for additional year appointments.

Remuneration:
The CD position is a 12-month, full-time position with a salary of $28,000. Residing in the residence hall is required; CDs are provided with a furnished apartment, paid utilities, full meal plan (19 meals per week), comprehensive medical policy, and optional participation in a matched retirement plan and dental plan.

Specifications/Qualifications:

  • Bachelors Degree Required; Masters Degree in Higher Education, Student Personnel, or related field strongly preferred.
  • Previous residence hall and supervisory experience required.
  • Emergency reponse to on-campus situations.
  • Demonstrated skills in the following areas: supervision, crisis management, leadership, teamwork, flexibility, and assessment.
  • Ability to handle difficult situations.
  • Ability to lift 25 pounds.
  • Ability to climb multiple flights of stairs.

Duties and Responsibilities:

Staff Supervision
The Community Director supervises a staff of up to 15 paraprofessionals, including Resident Assistants and Front Desk Attendants. Tasks include:

  • Assisting with the selection, training, supervision, and evaluation of staff
  • Creating duty schedules for staff and maintaining time sheets
  • Ensure that College policies and procedures for staff are met on a consistent basis
  • Conduct regular group and individual staff meetings
  • Ensure the priority of academics for student staff members
  • Develop an attitude of cooperation and unity among staff members
  • Assist with periodic in-service training programs and workshops

Student Development

The Community Director is responsible for establishing an environment that is conducive to student success in accordance with the College and departmental mission. Tasks include:

  • Prepare educational programs (minimum of 2 per semester) for all residents utilizing appropriate student development theory designed to address developmental needs of first and second-year students.
  • Engage students by maintaining high visibility in the halls, establishing regular office hours, and participating in campus events.
  • Mentor students and assist with academic and personal issues.
  • Serve as a liaison between the Office of Student Life and faculty to help improve student retention, class attendance and academic performance
  • Provide crisis intervention as appropriate.
  • Coordinate the establishment of Residence Hall Councils for each hall.
  • Establish and encourage an environment that supports an appreciation for diversity.
  • Encourage and ensure adherence to College and housing policy by:
    • educating students about policies and regulations and behavioral expectations
    • hearing conduct cases for potential violations
    • assigning and enforcing appropriate sanctions for violations
    • assisting students in establishing appropriate community standards
  • Respond to roommate conflicts and provide mediation where appropriate.

Residence Hall Administration
The Community Director is responsible for managing daily operations of the residence halls. Tasks include:

  • Working with the Director of Housing and Residence Life to ensure accurate occupancy records.
  • Ensure room changes are conducted pursuant to established guidelines.
  • Maintain awareness of the safety features of all residence halls.
  • Maintain awareness and understanding of emergency protocols, to include conducting fire drills.
  • Work cooperatively with housekeeping and facilities personnel to ensure halls are maintained in a good and safe working order.
  • Report and follow-up on cleaning, repairs, damage, vandalism, and areas for improvement.
  • Coordinate processes for hall closings and resident check-in/out.
  • Serve in an on-call rotation with other Community Directors and proactively visit halls and respond to situations as they arise.
  • Be available and visible in the halls.
  • Manage budgets related to the residence halls.

Other Duties

  • Serve on Residence Life, Student Life, and College committees as assigned.
  • Participate in regular professional development opportunities.
  • Be available for weekends, extended days, official College events, and emergencies as needed.
  • Perform other duties as assigned.

To Apply: Send a cover letter, resume & three professional references to:

Jen Patsy
Director of Housing & Residence Life
jpatsy@louisburg.edu.

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POSITION TITLE: Campus Police Officer

Louisburg College, the oldest, private, church-related, residential two-year college in the nation, located approximately 30 minutes North of Raleigh North Carolina is currently seeking applications for the position of Full-time Campus Police Officer. Responsibilities will include foot and vehicular patrols while performing the typical duties of a municipal police officer on a small, private, residential college campus. This position also entails a number of security related functions. Other miscellaneous duties may be assigned as directed by the Chief of Campus Police.

Requirements: High School Diploma or GED required. Some college is preferred. Campus law enforcement experience is preferred, but not necessary. Chosen applicants must be at least 20 years of age with a satisfactory criminal and driving history. Chosen applicants must be able to obtain a police commission from the North Carolina Attorney General.

North Carolina Basic Law Enforcement Training (BLET) certification or is required at the time of hire!

Salary: $26,000 per year

Benefits: TIAA-CREF 503(b) retirement plan and a comprehensive Blue Cross/Blue Shield medical plan.
Free college-level classes for employee and his/her dependent children

All interested applicants should submit a letter of interest and resume that includes five references.

Email resume to: vreid@louisburg.edu

Hand deliver resume to Louisburg College Campus Police Department, Davis Hall, Room 100.

Mail to: Louisburg College
Attention: Chief of Campus Police
501 North Main Street
Louisburg NC 27549

Call Patrol Supervisor Vicki Reid at 919-729-4407 with any questions.

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